1. Introduction
This Privacy Policy explains how SAILING TECHNOLOGY LIMITED (“Sailing,” “we,” “us,” or “our”) collects, uses, discloses, and protects information when you use the Novi Drama mobile application, website, content, and related services (collectively, the “Services”). By using the Services, you acknowledge the practices described in this Policy.
2. Information We Collect
Information you provide
We may collect information you choose to provide, such as account details, contact information, profile preferences, support messages, survey responses, and other communications with us.
Information collected automatically
When you use the Services, we may collect device and technical information, including device type, operating system, app version, language, time zone, IP address, advertising or device identifiers, crash data, diagnostic data, and interactions with the Services. We may also collect viewing activity, search history, watch progress, content preferences, and engagement information so we can operate and personalize the Services.
Transactions
If you make a purchase, the applicable app store or payment provider processes your payment details. We may receive transaction information such as the product purchased, subscription status, transaction identifier, and purchase date, but we do not receive your full payment card number.
Information from third parties
We may receive information from service providers, analytics partners, advertising partners, app stores, and sign-in providers where you use those services or authorize the connection.
3. How We Use Information
We use information to:
- provide, maintain, personalize, and improve the Services;
- create and manage accounts, subscriptions, and watch history;
- recommend content and understand audience preferences;
- process and verify transactions and entitlements;
- respond to support requests and service communications;
- protect users, prevent fraud, enforce our terms, and maintain security;
- measure performance, troubleshoot issues, and conduct analytics;
- send marketing messages where permitted and subject to your choices; and
- comply with legal obligations and establish or defend legal claims.
4. How We Share Information
We may share information with vendors that help us host, operate, analyze, secure, support, market, and process transactions for the Services. We may also share information with professional advisers, corporate affiliates, and business transaction participants; with authorities or other parties where required by law or necessary to protect rights and safety; or at your direction. We do not sell personal information for money. Where applicable law treats certain advertising or analytics disclosures as a “sale” or “sharing,” you may have the right to opt out.
5. Cookies and Similar Technologies
Our website and Services may use cookies, software development kits, pixels, local storage, and similar technologies to keep the Services functional, remember settings, understand usage, measure campaigns, and provide relevant content. You can control some of these technologies through your browser, device, or app settings. Disabling them may affect certain features.
6. Data Retention and Security
We retain personal information for as long as reasonably necessary for the purposes described in this Policy, including providing the Services, meeting legal and accounting requirements, resolving disputes, and enforcing agreements. Retention periods vary by the nature of the information and why it was collected. We use reasonable administrative, technical, and organizational safeguards, but no system or transmission method is completely secure.
7. International Data Transfers
Novi Drama is offered internationally. Your information may be processed in countries other than where you live, and those countries may have different data protection laws. Where required, we use appropriate safeguards for cross-border transfers.
8. Your Rights and Choices
Depending on where you live, you may have rights to access, correct, delete, restrict, object to, or receive a copy of your personal information, withdraw consent, or appeal a decision concerning a request. You may also manage notifications and certain permissions in your device settings and unsubscribe from marketing emails through the message instructions. To submit a privacy request, email services@novidrama.com. We may need to verify your identity before completing a request.
9. Children’s Privacy
The Services are not directed to children under 13, or any higher minimum age required in their location. We do not knowingly collect personal information from children below the applicable age. If you believe a child has provided us with personal information, please contact us so we can take appropriate action.
10. Third-Party Services
The Services may link to or integrate with third-party services. Their privacy practices are governed by their own policies, and we encourage you to review them. We are not responsible for third-party privacy practices.
11. Changes to This Policy
We may update this Policy from time to time. We will post the revised version and update the effective date. If changes are material, we will provide additional notice where required by law.
12. Contact Us
For questions or requests relating to this Policy or our privacy practices, contact:
SAILING TECHNOLOGY LIMITED
Email: services@novidrama.com